Rachel Mack, MSN, RN, CCDS, CDIP, CCS, CRC 

Managing Consultant, CDI 

Rachel brings over 13 years of experience in clinical documentation improvement (CDI), with more than 17 years in healthcare as a registered nurse. She has built CDI teams from the ground up and helped lead multiple hospital systems in CDI innovation and advancing their CDI programs. 

Prior to joining UASI, Rachel spent 6 years as CDI specialist, Educator, Regional Manager, and Auditor at SCL Health in Colorado (now Intermountain). She also worked at Iodine Software supporting CDI education and advancing technology in prioritization in CDI. She then spent 4 years at Vizient leading a variety of consulting projects related to risk adjustment and improving quality initiatives. 

She has presented at various ACDIS and AHIMA conferences and webinars and was leader of the Colorado ACDIS chapter for 3 years. Her RN experience includes CVICU at Vanderbilt University Medical Center where she recovered fresh hearts from the OR and treated end-stage heart failure patients.